Privacy, Terms & Conditions

Jane Goodall’s Roots & Shoots UAE is run by Jane Goodall’s Roots & Shoots FZ-LLC, Terra pavilion, Expo City Dubai, Sidr Avenue, PO Box 2020, Dubai, UAE. You can contact us via email on

Who runs the website and associated services?

This website is developed by and is maintained by Refined Practice KlG, a co-operative partnership based in Uster, Switzerland, on behalf of Jane Goodall’s Roots & Shoots FZ-LLC. They use a number of “Agents” to assist in providing this service:

  • The website is hosted in the UK by Rackspace (you can read Rackspace’s privacy policies here).
  • If you contact us through the website your message will be transported via the transactional email service MailGun to the Roots & Shoots UAE email system implemented using Google’s GSuite.
  • Should you choose to sign up for our mailing list (either directly or as part of the full registration process) then we use MailChimp as our marketing automation platform. Information that you provide for the purposes of receiving the mailing list emails will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.
  • Google Analytics is used to monitor use of the website so that we can identify problems and improve our service. The privacy policy for Google Analytics can be found here.

What data do we collect for registration?

Our registration forms require users to give us contact information (such as name, email, phone number, and postal address) and unique identifiers (such as your login name and password). We also collect information on the location of our members. We use this to help us create resources and other content that is applicable to our members.

What do we use the registration data for?

The registration data we collect is used to enable you to log in and take part in the activities offered on the website, and to send you information required to take part in those activities. You can also optionally sign up to receive news updates about Roots & Shoots UAE  via our mailing list. You will not receive marketing material from any third parties, and can request that you are removed from the mailing list at any time by using the unsubscribe link included on each of the mailing list emails we send to you.

User generated content (e.g. ‘Mission Updates’)

Registered users can post articles on this website, for example “Mission Updates” about all the great work they and their Roots & Shoots group are doing to help people, animals and the environment. These articles are checked by us and, assuming they are appropriate and contain only material that you have the rights to use (i.e. generated by yourself, passed to you with express permission to post on the website, public domain or reproduced under an applicable licence with correct attribution (e.g. Creative Commons)), are published on the website.

By posting an article you are granting us (Jane Goodall’s Roots & Shoots FZ-LLC) a non-transferable right to use the content you have provided in the post (including any images) on this website, on our social media accounts and in our printed material (for example a printed newsletter and brochure advertising Jane Goodall’s Roots & Shoots’ services). The content you provide will also be shared between the Jane Goodall’s Roots & Shoots FZ-LLC, Refined Practice KlG and their respective Agents solely for the running of the website and associated activities. Your content will not be passed on to any other third parties without your explicit consent. However, you should be aware that once published, a posted article is publicly available and can be seen and downloaded by anyone with an internet connection. As such you should avoid the use of personally identifiable information other than where absolutely necessary (for example providing contact details for an event or event programme) and never without express permission. If you upload images or other media as part of your article you may want to avoid uploading images with embedded location data (EXIF GPS) included as visitors to the website can download and extract any location data from images on the website – you can find some tips on how to do this here.

You may also want to consider making the content you upload available for other people to use – you can do this by attaching information about the sharing licence you want to use within your post. Creative Commons have some of the most commonly used licences – find out more here.

You can request that any (or all) of the content that you have provided is deleted from our website and social media accounts at any time – just contact us.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Visitor comments are also checked through the Akismet automated spam detection service -you can read Akismet’s privacy policy here.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Data protection

All data we collect is maintained under the provisions of the Data Protection Act (2018), which incorporates the provisions of the General Data Protection Regulation (GDPR) (EU) 2016/679. Data is collected by Refined Practice KlG on behalf of Jane Goodall’s Roots & Shoots FZ-LLC and is maintained by Refined Practice KlG. The data will be shared between Jane Goodall’s Roots & Shoots FZ-LLC, Refined Practice KlG and their respective Agents solely for the running of the website and associated activities and will not be passed on to any other third parties. We may contact you from time to time to verify and update the data we hold on your records (e.g. school contact details).

How long do we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. For users that register on our website, we also store the personal and school information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Do we provide a way to view and delete users’ data?

Most of the data we hold for you can be securely accessed via your profile page (you will have to enter your login name and password). You also have the right to access all the data we hold against your records. We will supply this within 40 days of the request being received by us. If you would like to request to see this data, or request that it is deleted, please contact us.

What’s a cookie and how do we we them?

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk or memory so that the website can remember who you are.

  • We use cookies for Google Analytics, which we use to monitor use of the website regardless of whether they are logged in or not so that we can identify problems and improve our service. The privacy policy for Google Analytics, including details of the cookies used can be found here.
  • If you post a story on the website you will have to log in to our WordPress system that uses several first party cookies with an expiration date to track your login status and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your WordPress login will persist for two weeks.
  • If you edit or publish an article (“Mission Update”), an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
  • If you are not logged in to WordPress and leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you wish to block or delete any or all of these cookies you can do this in your web browser settings, but please be aware that this may cause some parts of this website to malfunction. How to do this varies from browser to browser, but you can find a round-up of the basics for all the major browsers in this Digital Trends article.

Embedded content from other websites

Articles and pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. We do not control the storing/processing of this data.

Links to other websites

This site contains links to other sites. Jane Goodall’s Roots & Shoots FZ-LLC, Refined Practice KlG and their Agents are not responsible for the privacy policies or the content of any of these websites.


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